Privacy Policy

1. Information We Collect

Information You Provide:

• Account Information: Name, email address, company name, and password when you create an account
• Profile Information: Professional details, preferences, and settings
• Payment Information: Billing address and payment method (processed securely by Stripe)
• Communications: Messages you send us through contact forms or support channels
• Quantum Projects: Circuits, algorithms, and code you create using our platform

Information Collected Automatically:

• Usage Data: How you interact with our platform, features used, and performance metrics
• Technical Data: IP address, browser type, device information, and operating system
• Cookies: Session cookies and preferences (see our Cookie Policy)
• Quantum Usage: Computational resources used, job execution times, and success rates

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our quantum computing services
• Process transactions and manage subscriptions
• Send service updates, security alerts, and technical notices
• Respond to your questions and provide customer support
• Improve our platform based on usage patterns and feedback
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms

3. How We Protect Your Information

We implement comprehensive security measures:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access with multi-factor authentication
• Infrastructure: Secure cloud infrastructure with regular security audits
• Quantum Security: Quantum-safe cryptography for future-proof protection
• Monitoring: 24/7 security monitoring and intrusion detection
• Compliance: SOC 2, ISO 27001, and GDPR compliant practices

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• Service Providers: Trusted partners who help us operate our platform (e.g., Stripe for payments)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Your Consent: When you explicitly agree to share information
• Aggregated Data: De-identified data for research and industry insights

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your quantum projects and data
• Restriction: Limit how we process your information
• Objection: Opt-out of certain uses of your data
• Marketing: Unsubscribe from promotional communications

To exercise these rights, contact us at privacy@q-intercept.com

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements
• Support legitimate business interests

When you delete your account, we remove your personal data within 30 days, except where retention is legally required.

7. International Data Transfers

As a global service, we may transfer data across borders. We ensure appropriate safeguards:

• EU-US Data Privacy Framework compliance
• Standard Contractual Clauses for international transfers
• Data localization options for enterprise customers

8. Children's Privacy

Q-Intercept is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete it promptly.

9. California Privacy Rights

California residents have additional rights under the CCPA:

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination for exercising privacy rights

10. European Privacy Rights (GDPR)

If you're in the European Economic Area, you have additional protections:

• Legal basis for processing (contract performance, legitimate interests)
• Right to lodge a complaint with supervisory authorities
• Enhanced data portability rights
• Stricter consent requirements for marketing

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of material changes via email or platform notification at least 30 days before they take effect.

12. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

For general support, contact support@q-intercept.com